Privacy Policy

1. Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Contact information (name, email, phone, address)
• Company information and business details
• Service requirements and preferences
• Payment and billing information
• Communication records and feedback

Usage Information

We automatically collect certain information about your use of our services:

• Website usage data and analytics
• Device information and browser type
• IP address and location data
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our virtual assistant services
• Match you with suitable virtual assistants
• Process payments and manage billing
• Send service-related communications
• Respond to your inquiries and provide customer support
• Analyze usage patterns to enhance our platform
• Comply with legal obligations and protect our rights

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share information in the following circumstances:

• With Virtual Assistants: Necessary information to facilitate service delivery
• Service Providers: Third parties who help us operate our business
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or asset transfer

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure payment processing through trusted providers

5. Your Rights and Choices

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate data
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to certain processing activities

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.

7. Data Retention

We retain your personal information for as long as necessary to provide services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Third-Party Services

Our platform may integrate with third-party services such as payment processors, analytics tools, and communication platforms. These services have their own privacy policies governing the collection and use of your information.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: