Virtual Medical Assistants
Enhance your medical practice with professional support from an affordable virtual medical assistant. For a limited time, our free trial is extended to a full week of free work for your practice to show how our specialists can help your team.
Work Tasks Our Specialized Medical Assistants Can Help You With Virtually
Medical Billing & Coding
Ensure accurate and efficient billing and coding processes to maximize reimbursements and minimize errors.
- Billing Management: Handle all aspects of medical billing, from claim submission to follow-up on unpaid claims.
- Coding Expertise: Accurately code diagnoses and procedures using ICD-10, CPT, and HCPCS codes.
- Claims Processing: Submit claims to insurance companies and follow up on denials or rejections.
- Patient Invoicing: Generate and send patient invoices, and manage payment processing.
Appointment Scheduling
Optimize your appointment scheduling to reduce no-shows and enhance patient satisfaction.
- Calendar Management: Schedule and manage patient appointments efficiently.
- Reminder Services: Send automated appointment reminders via phone, email, or text.
- Waitlist Management: Maintain and manage a waitlist to fill last-minute cancellations.
- Follow-up Scheduling: Coordinate follow-up appointments to ensure continuity of care.
Patient Communication
Maintain clear and professional communication with patients, ensuring their needs are met promptly.
- Phone Support: Handle incoming and outgoing calls to assist patients with inquiries and appointments.
- Email Correspondence: Manage patient emails, responding to queries and providing necessary information.
- Patient Portal Assistance: Assist patients with navigating and using online patient portals.
- Feedback Collection: Gather patient feedback to help improve practice services.
Insurance Verification
Verify patient insurance information to streamline the billing process and avoid coverage issues.
- Eligibility Checks: Verify patient insurance coverage before appointments.
- Pre-Authorization: Obtain necessary pre-authorizations for procedures and treatments.
- Benefit Verification: Clarify patient benefits and coverage details to prevent billing discrepancies.
- Coordination of Benefits: Manage coordination of benefits for patients with multiple insurance plans.
Administrative Support
Provide comprehensive administrative support to keep your practice running smoothly.
- Office Management: Handle day-to-day administrative tasks such as correspondence and supply management.
- Scheduling Coordination: Coordinate schedules for medical staff and practitioners.
- Referral Management: Manage referrals to specialists and follow up on referral appointments.
- Report Generation: Prepare and distribute routine reports, including patient statistics and financial summaries.
Patient Intake
Streamline the patient intake process to ensure a smooth and welcoming experience.
- Form Completion: Assist patients with completing necessary intake and registration forms.
- Data Collection: Collect and verify patient information during the registration process.
- Consent Forms: Ensure all required consent forms are signed and filed appropriately.
- New Patient Onboarding: Facilitate the onboarding process for new patients, ensuring all necessary information is obtained.
Hire a virtual medical assistant specialist & elevate your physical or mental health practice for better business in the digital age.
Affordable Custom Pricing
Hire Your Virtual Assistant for Just $8-$10/hour
Special Limited Time Discount
Get Your First Week for $1 and 50% off the remainder of your first month when you sign up today!
Bonus! Get A Free CRM System When You Join
Increase Your Time, Productivity, & Peace of Mind With VirtuAssist
“The quality personal assistance has given us invaluable insights into areas where we can optimize our processes.”