Virtual Medical Assistant

Enhance your medical practice with professional support from an affordable virtual medical assistant.

Medical Billing & Coding

Ensure accurate and efficient billing and coding processes to maximize reimbursements and minimize errors.

Billing Management: Handle all aspects of medical billing, from claim submission to follow-up on unpaid claims.
Coding Expertise: Accurately code diagnoses and procedures using ICD-10, CPT, and HCPCS codes.
Claims Processing: Submit claims to insurance companies and follow up on denials or rejections.
Patient Invoicing: Generate and send patient invoices, and manage payment processing.

Optimize your appointment scheduling to reduce no-shows and enhance patient satisfaction.

Calendar Management: Schedule and manage patient appointments efficiently.
Reminder Services: Send automated appointment reminders via phone, email, or text.
Waitlist Management: Maintain and manage a waitlist to fill last-minute cancellations.
Follow-up Scheduling: Coordinate follow-up appointments to ensure continuity of care.

Maintain clear and professional communication with patients, ensuring their needs are met promptly.

Phone Support: Handle incoming and outgoing calls to assist patients with inquiries and appointments.
Email Correspondence: Manage patient emails, responding to queries and providing necessary information.
Patient Portal Assistance: Assist patients with navigating and using online patient portals.
Feedback Collection: Gather patient feedback to help improve practice services.

Verify patient insurance information to streamline the billing process and avoid coverage issues.

Eligibility Checks: Verify patient insurance coverage before appointments.
Pre-Authorization: Obtain necessary pre-authorizations for procedures and treatments.
Benefit Verification: Clarify patient benefits and coverage details to prevent billing discrepancies.
Coordination of Benefits: Manage coordination of benefits for patients with multiple insurance plans.

Provide comprehensive administrative support to keep your practice running smoothly.

Office Management: Handle day-to-day administrative tasks such as correspondence and supply management.
Scheduling Coordination: Coordinate schedules for medical staff and practitioners.
Referral Management: Manage referrals to specialists and follow up on referral appointments.
Report Generation: Prepare and distribute routine reports, including patient statistics and financial summaries.

Streamline the patient intake process to ensure a smooth and welcoming experience.

Form Completion: Assist patients with completing necessary intake and registration forms.
Data Collection: Collect and verify patient information during the registration process.
Consent Forms: Ensure all required consent forms are signed and filed appropriately.
New Patient Onboarding: Facilitate the onboarding process for new patients, ensuring all necessary information is obtained.

Hire a virtual medical assistant specialist & elevate your physical or mental health practice for better business in the digital age.

"The quality personal assistance has given us invaluable insights into areas where we can optimize our processes."